TBLC PLANNING INPUT MATRIX

CHALLENGES	BD-FG	STF-FG	SL-BD-FG	FG1	FG2	FG3	FG4
Money/Funding	4	1	x	9	3	1	x
Technology	3	2	x	2b	2	5	x
Balance of traditional services and new technology		3a				4
Staffing/ Training	1	3b	x	3	1		x
Security/Privacy	6	4		2a
Collaboration/cooperation		5				9
Anticipating, predicting needs for design and service as growth occurs	5	6	x	4		6
Serving changing users (generations, ethnic groups, instant gratification)	9	7	x	7	4	3	x
Changing role of volunteers		8
EGovt services	2			10		7
Relevance: Google “good-enough”	7			1		2
State Library changes	8
Marketing/communication/outreach	10		x	8		8	x
Filtering/CIPA	11
Disaster planning for region				5
Intellectual property issues (copyright, open archives)				6
Global challenges such as global warming						10

BD FG = TBLC Board of Directors Focus Group

STF FG = Staff Focus Group

SL BD FG = Sunline Board Focus Group (challenges not prioritized so only marked x)

FG 1 = Braden River Focus Group

FG 2 = Bartow Focus Group

FG 3 = Safety Harbor Focus Group

FG 4 = Hernando Conference Call Focus Group (challenges not prioritized so only marked x)

TBLC DOES WELL: KEEP	BD-FG*	STF-FG	SL-BD-FG	FG1	FG2	FG3	FG4
Continuing Ed, training, presentations (speakers of national stature)		x	x	x	x	x	x
iBorrow		x				x
SunLine, SunCat		x	x	x		x
Bibliographic services		x	x	x	x	x	x
Ask a Librarian		x		x
Delivery		x	x	x	x	x	x
Virtual services (blogs, IM, etc.)		x
Trendspotting		x	x	x	x	x (more)
Budget			x
Special Interest Groups			x
Customer service			x		x	x
Legacy/digitization			x			broaden	x
Reciprocal borrowing			x	x			x
Communicating: listens to members and responds to needs, both individual and group			x	x			x
Collaborating with other consortia				x
Website hosting				x		x
Cooperative purchasing				x		x	x
Hiring quality staff					x
Consulting						x
Advocacy						x
eRate applying						x
Lending equipment						x

*The TBLC Board did not discuss this topic.

ADD, CHANGE, IMPROVE	BD-FG	STF-FG	SL-BD-FG	FG1	FG2	FG3	FG4
More virtual training and networking options	x	x	x	x		x	x
New training topics	x	x		x	x		x
Create a privacy information tool kit		x
Expand role as group purchase negotiator/vendor	x	x		x
Offer services more responsive to customer needs		x
Demo/ “model” emerging technology; help deliver as a library service	x			x			x
Marketing	x		x	x			x
Advocacy/eGovt: help libraries cope	x					x
Workshops clearly described as to target audience			x			x
Ask a Librarian: librarians don’t always show up for their shift			x		x
Disaster planning for region			x	x
Space planning, esp. in response to new services and technology			x	x
iBorrow: improve (need to get vendors to talk to each other)				x	x		x
Develop database of programming resources				x	x
Develop database of products with contact info for those who have used				x	x	x
Coordinate mentoring opportunities				x
Help with recruitment issues				x
Prepare to expand delivery					x
Coordinate more sharing of information and resources among members as money gets tight					x	x
Update member directory, add searchability categories						x
Paraprofessional certification: help						x
Set up more networking opportunities for staff in region						x
Spearhead statewide ILS						x

TBLC IN 5 YEARS	BD-FG	STF-FG	SL-BD-FG	FG1	FG2*	FG3	FG4*
More virtual	x	x	x	x		x
Known for its services		x				x
Physical space more flexible, wired		x
Satellite offices in place		x		x
CE goes on the road more	x	x	x
Has databases of customers, programs, best practices	x	x
Creative staffing patterns ( at least one works from home virtually), contracts with specialists or trains staff in specialties		x	x	x		x
Packages marketing both broadly for region and customized for libraries	x	x		x
Uses artificial intelligence to complete routine chores		x
Offers special services for a fee (photographer, web design, marketing production, programming, e.g.)		x
Accounting system changes		x
Customer still comes first		x		x
Convenes conversations on pertinent and emerging topics	x
Advocates with decision-makers to benefit libraries	x		x			x
IBorrow will be a statewide service			x
Proactive: stays up to date on emerging issues				x
Arranges group purchasing for emerging technologies				x
Initiated a statewide library card				x
Training is pertinent, innovative, timely, more of it				x		x
Continues to guide statewide projects like Ask a Lib. and Delivery						x
Promotes resource sharing and cooperative agreements, collaboration with other MLC’s						x
Has more members						x

*Focus Groups 2 and 4 did not address this topic.

tblcplanning